Webex Contact Center
Contact Center MCP Console
Ask questions in plain language or run tools directly. Search and validate flows, look up customer context, and manage real-time subscriptions.
What you can do
One console for your Contact Center tools
Assistant
Ask questions; the assistant picks the right tools and asks before any change.
Flow Designer
Search flows, read versions, and validate definitions.
Customer context
AI-generated summaries, insights and topics by customer alias.
Real-time
Discover event types and manage telemetry subscriptions.